Designing methodologies for citizen engagement
We designed a participatory process with Open Government Partnership 2016.
Roles and team:
  • Project Management / Strategic Design / Facilitation: Mariana Quiroga
  • Strategy / Facilitation: Valentina Abalzati
  • Strategy And Methodologies / Facilitation: Fernando Lazalde
  • Graphic Design / Facilitation: Susy Tort
  • Facilitation: Gabriel Martínez
  • Facilitation: Daniela Martínez
  • Facilitation: Lucy Cruz
  • Rapporteur Collaboration: Jocelyn López
  • Photography Collaboration: Lucia Moguel
  • Deliverables:
  • Six open sessions and seven work sessions
  • 443 government and civil society participants
  • Seven goals for the 2018 action plan
  • The people in charge of the Open Government Partnership approached us looking for an inclusive process to build the 2016-2018 Action Plan.

    We designed a methodology with the office of the Presidency of the Republic, 10 civil society organizations and the National Institute for Transparency, Access to Information and Personal Data Protection (INAI), co-creating and facilitating collaborative work sessions that included different actors and points of view, to both identify and solve public issues.

    In the first group of workshops (Open Sessions), we identified public problems and their causes for six topics relating to the United Nations’ 2030 Agenda for Sustainable Development. We jointly defined short-term goals (2016-2018) and general action plans for the executive and legislative branch in the second group of workshops (Work Sessions).


    We got various government authorities and citizens involved to generate inputs to design better public policies. During the Work Sessions, we defined seven of the goals that make up the core of the 2016-2018 Open Government Action Plan.

    “They did a great job with the methodology: it was a great success. We’d never had such an innovative, inclusive and participatory process.”

    Maria Jose Montiel
    Director of Open Government - National Institute for Transparency, Access to Information and Personal Data Protection
    Other projects

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